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Terms of Service

Effective Date: January 1, 2024

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and BusiSuite ("Company," "we," "us," or "our") regarding your use of the BusiSuite software and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

These Terms are governed by the laws of British Columbia, Canada, and you agree to the exclusive jurisdiction of the courts in British Columbia for any disputes arising from these Terms.

2. Use of Service

2.1 Eligibility

You must be at least 16 years of age and have the legal capacity to enter into contracts to use our Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2.2 Account Registration

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

2.3 Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit malicious code or interfere with the Service
  • Attempt unauthorized access to any systems or data
  • Harass, abuse, or harm others
  • Engage in fraudulent or deceptive practices
  • Resell or redistribute the Service without authorization

3. Subscription and Payment

3.1 Subscription Plans

The Service is available under various subscription plans with different features and pricing. Details of current plans are available on our website. We reserve the right to modify plans and pricing with 30 days' notice.

3.2 Payment Terms

By subscribing to a paid plan, you agree to:

  • Pay all applicable fees in Canadian dollars (CAD)
  • Provide valid payment information
  • Authorize recurring charges for subscription fees
  • Pay any applicable taxes (including GST/PST in British Columbia)

3.3 Refunds

We offer a 30-day money-back guarantee for new subscriptions. Refund requests must be submitted within 30 days of initial purchase. No refunds are provided for renewal periods or after the initial 30-day period.

4. Intellectual Property

4.1 Our Intellectual Property

The Service, including all content, features, and functionality, is owned by BusiSuite and is protected by Canadian and international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

4.2 Your Content

You retain ownership of any data or content you upload to the Service ("Your Content"). By using the Service, you grant us a limited license to use, store, and process Your Content solely to provide the Service to you.

4.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without compensation or attribution to you.

5. Privacy and Data Protection

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. We comply with the Personal Information Protection Act (PIPA) of British Columbia and other applicable Canadian privacy laws.

6. Service Level and Support

6.1 Service Availability

We strive to maintain 99.9% uptime for the Service but do not guarantee uninterrupted or error-free operation. Scheduled maintenance will be communicated in advance when possible.

6.2 Support

Support levels vary by subscription plan. All users receive email support, with higher-tier plans receiving priority support and additional support channels.

7. Disclaimers and Limitations of Liability

7.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MINI ERP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

8. Indemnification

You agree to indemnify, defend, and hold harmless BusiSuite, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from your use of the Service or violation of these Terms.

9. Term and Termination

9.1 Term

These Terms remain in effect while you use the Service. Paid subscriptions continue until cancelled by either party.

9.2 Termination by You

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.

9.3 Termination by Us

We may suspend or terminate your access to the Service immediately for:

  • Violation of these Terms
  • Non-payment of fees
  • Suspected fraudulent or illegal activity
  • Extended period of inactivity

9.4 Effect of Termination

Upon termination, your right to use the Service ceases immediately. You may export Your Content within 30 days of termination, after which we may delete it.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

11. Dispute Resolution

11.1 Informal Resolution

We prefer to resolve disputes informally. Before filing a claim, you agree to contact us to attempt resolution.

11.2 Arbitration

Any disputes not resolved informally shall be resolved through binding arbitration in accordance with the Arbitration Act of British Columbia, except where prohibited by law.

11.3 Class Action Waiver

You agree to bring claims only in your individual capacity and not as part of any class or representative action.

12. General Provisions

12.1 Governing Law

These Terms are governed by the laws of British Columbia, Canada, without regard to conflict of law principles.

12.2 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and BusiSuite regarding the Service.

12.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

12.4 Waiver

Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

12.5 Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights to any successor or acquirer.

13. Contact Information

For questions about these Terms of Service, please contact us at:

BusiSuite
Email: legal@busisuite.com
Phone: (604) 341-4909
British Columbia, Canada

14. Consumer Protection

Nothing in these Terms affects your statutory rights as a consumer under British Columbia's consumer protection laws, including the Business Practices and Consumer Protection Act.

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