Privacy Policy

Introduction

BusiSuite ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Personal Information Protection Act (PIPA) of British Columbia and other applicable Canadian privacy laws.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title, business address)
• Account credentials (username and encrypted password)
• Payment information (processed securely through third-party payment processors)
• Communication preferences and history
• Usage data and analytics

Automatically Collected Information

When you use our services, we automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and features used
• Date and time of access
• Referring website addresses

How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our ERP services
• To process transactions and send related information
• To communicate with you about your account, updates, and support
• To improve our services and develop new features
• To send marketing communications (with your consent)
• To comply with legal obligations and protect our rights
• To detect and prevent fraud or unauthorized access

Legal Basis for Processing

We process your personal information based on:

• Consent: When you have given clear consent for us to process your personal information for specific purposes
• Contract: When processing is necessary for the performance of our services to you
• Legal Obligation: When we need to comply with applicable laws
• Legitimate Interests: When processing is necessary for our legitimate business interests

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our business (hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users

Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• Our legitimate business needs
• Your consent and expectations

Your Privacy Rights

Under British Columbia's PIPA and Canadian privacy laws, you have the right to:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your information in a portable format
• Withdraw Consent: Withdraw consent for processing based on consent
• Object: Object to certain types of processing

To exercise these rights, please contact us using the information provided below. We may require verification of your identity before processing requests.

International Data Transfers

Your information may be transferred to and processed in countries outside of Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will promptly delete it.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

BusiSuite
Email: privacy@busisuite.com
Phone: (604) 341-4909
British Columbia, Canada

Privacy Officer:
For privacy-related inquiries and complaints, you may contact our Privacy Officer at the above contact information.

Complaints

If you have concerns about our privacy practices that we have not been able to resolve, you have the right to file a complaint with the Office of the Information and Privacy Commissioner for British Columbia:

Office of the Information and Privacy Commissioner for British Columbia
PO Box 9038, Stn Prov Govt
Victoria, BC V8W 9A4
Telephone: (250) 387-5629
Website: www.oipc.bc.ca